Retail Security
Matrix Security offers comprehensive retail security services to protect your business from theft and fraud. Our security personnel are trained in loss prevention techniques, monitoring suspicious activities, and ensuring a safe shopping environment. We help you minimize losses and enhance the security of your retail operations.
Core Responsibilities
Loss Prevention
Our guards actively monitor customers and employees to prevent theft and shoplifting, conduct bag checks, and enforce policies.
Patrolling the Store
Regularly patrol sales floors, stockrooms, and parking areas to check for security breaches and unsafe conditions.
Monitoring Surveillance Systems
We continuously observe CCTV cameras and other surveillance equipment to detect unusual or suspicious activities.
Customer Service
Assist customers with directions, answer questions, and maintain a visible security presence to deter threats.
Handling Emergencies
Respond swiftly to emergencies such as medical incidents, fires, or security threats, assisting with evacuations and providing first aid.
Documentation and Reporting
We maintain detailed patrol, incident, and interaction records, preparing comprehensive reports for store management.
