Live Monitoring
Our live monitoring services offer real-time surveillance, ensuring constant vigilance over your premises. Trained security personnel monitor live feeds 24/7 from our central control centre, ready to respond immediately to any suspicious activity. This proactive approach helps deter potential threats and ensures quick action in case of incidents. With Matrix Security’s live monitoring, you can have peace of mind knowing that your property is under constant watch by experienced professionals.
Core Responsibilities
Real-Time Surveillance
Monitor live camera feeds continuously to detect and respond to unusual or suspicious activity.
Incident Response
React promptly to security breaches, alarms, or emergencies by notifying the appropriate authorities and taking necessary actions.
Communication
Maintain constant communication with on-site security personnel and clients to coordinate responses and provide updates.
Reporting
Document all incidents and observations, providing detailed reports to clients for review and follow-up actions.
System Check
Regularly check and ensure all monitoring equipment functions correctly and address any technical issues immediately.
Customer Support
Offer 24/7 support to clients, addressing any concerns or queries related to the monitoring services.
